The easiest way to share an inbox in Gmail
Keeping makes managing shared inboxes like help@ or support@ easy without ever leaving your Gmail inbox. All the features you need in one simple platform.
Rated 4.4 /5 on G2
No Credit Card Required
Collaborate in Gmail
Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from your own Gmail account. No external app!
Simple & Streamlined
Our instant setup and Gmail integration are designed for the busiest teams. There’s no complex software to configure. You’re up and running and supporting customers in minutes.
Best-in-Class Analytics
Advanced reporting gives you the data you need to know how your team responds to customers. Track first response time, volume of requests, and how your team responds.
Automate Everything
Focus on what’s important and let workflows handle repetitive tasks. Use Round Robin assignment to distribute tasks evenly and prevent burnout.
Keeping connects with your essential tools
Keeping integrates directly with HubSpot and Shopify. Connect with Slack, Google Sheets, or hundreds of other apps via Zapier.
Our customers love us for a reason
Don’t just take our word for it, see what our customers are saying about us.
Rated 4.4 /5 on G2
“Our HR department uses Keeping, and it works amazingly well for us to keep organized. It's a simple but robust ticketing system. ”
“I like that we can use it right inside our Gmail. I also like that we can assign and prioritize incoming requests.”
“Keeping makes it simple to stay on top of our work orders, and I love that it is integrated with Gmail.”
"Tried them all - Keeping is perfect for our startup. Exactly the features we needed, like Gmail integration and collision detection."
“Keeping helps our customer service team stay on top of inquiries & recognize when an issue has been handled.”
“It's a great tool to track and share support emails with other colleagues. I love how Keeping email has its own inbox inside Gmail.”
“Keeping seamlessly integrates with Gmail, so we don't have to work with another tool. It allows everyone to see responses from the team.”
“Seeing our shared mailbox right in GSuite, the automatic setup, and the ability to keep track of issues are my favorite features.”
“At our university, Keeping gives us control over the responses of all our agents, as well as ensuring that all emails are being responded to."