Bridge support and development with Jira and Gmail
Struggling to connect customer feedback with your dev team? Keeping’s Jira integration makes it easy to link tickets to issues, so you can deliver better results, faster.
Keeping and Jira: The Ultimate Workflow Duo
See how Keeping’s Jira integration streamlines your support and development workflows.
Bridge support and development
When a customer email arrives, effortlessly link it to an existing Jira issue. Create a direct connection between your support tickets and your development team’s backlog, ensuring every issue gets the attention it deserves.
Find issues without breaking your flow
Search and attach Jira issues directly from Gmail. Skip the hassle of switching tabs or tools—keep your focus where it’s needed while ensuring seamless communication between teams.
Turn customer feedback into actionable issues
Received a bug report or a feature request? Instantly create a new Jira issue directly from Keeping. Provide your developers with all the context they need to resolve problems or build the next big feature.
Keep everyone in the loop
Working in Jira and need to reference the original customer ticket? Quickly link back to the Keeping ticket to ensure your team has the full picture. Provide better updates and ensure customers stay informed about progress.
Join the thousands of users that are sharing inboxes with Keeping!
Every day, 2,000+ customers trust Keeping to sync and share their mailboxes. Setup takes minutes, and there's no credit card to get started.
Our customers love us for a reason
Don’t just take our word for it, see what our customers are saying about us.
Rated 4.4 /5 on G2
“Our HR department uses Keeping, and it works amazingly well for us to keep organized. It's a simple but robust ticketing system. ”
“I like that we can use it right inside our Gmail. I also like that we can assign and prioritize incoming requests.”
“Keeping makes it simple to stay on top of our work orders, and I love that it is integrated with Gmail.”
"Tried them all - Keeping is perfect for our startup. Exactly the features we needed, like Gmail integration and collision detection."
“Keeping helps our customer service team stay on top of inquiries & recognize when an issue has been handled.”
“It's a great tool to track and share support emails with other colleagues. I love how Keeping email has its own inbox inside Gmail.”
“Keeping seamlessly integrates with Gmail, so we don't have to work with another tool. It allows everyone to see responses from the team.”
“Seeing our shared mailbox right in GSuite, the automatic setup, and the ability to keep track of issues are my favorite features.”
“At our university, Keeping gives us control over the responses of all our agents, as well as ensuring that all emails are being responded to."