8 Best Internal Communication Tools According to Reddit (2025 Guide)

Effective internal communication is necessary for every organization, but implementing elegant solutions is often much easier said than done.

I know firsthand how challenging it can be to find the right internal communications tools and successfully integrate them into operations.

Most tools’ marketing pitches promise to solve everything, but in reality most tools end up creating more complexity.

That’s why I spent the past two weeks exploring Reddit communities and threads where real internal communications professionals share their authentic experiences and recommendations. My goal was to cut through the marketing noise and find what’s actually working for growing teams.

What resulted was this list of internal communication tools. It’s a roundup of software solutions recommended by Reddit users across different categories. I share the most frequently mentioned tools, but also highlight some lesser known tools that were frequently mentioned.

Whether you’re a startup founder, team leader, or communications specialist, I hope this tool shortlist is helpful.

(Click here to jump straight to the recommendations).

How I created this list of internal communication tools

As a startup founder who’s obsessed with smooth processes and communications, I’ve learned the most valuable tool recommendations come from real users who understand the same challenges of making internal communications work in an organization.

That’s why I spent hours diving deep into Reddit communities like r/internalcomms and r/humanresources to create this shortlist of software recommendations from real communications professionals.

Our research methodology

Our process for creating this shortlist of tools included:

• Analyzing 20+ Reddit threads about internal communication tools
• Focusing primarily on discussions from the past 2 years (though we included older threads where still relevant)
• Noting which tools received multiple recommendations across different threads
• Adding more weight to detailed responses from Reddit power users
• Documenting use cases and specific features mentioned

Other discoveries

A few clear patterns emerged as we conducted our research. Most notably, smaller companies were more likely to prefer all-in-one solutions, while larger organizations tended to utilize multiple specialized tools to fill gaps.

Across the board, it was clear that teams preferred a mix of real-time and asynchronous tools.

I’ve added links to the most relevant and insightful Reddit threads at the bottom of this article if you’d like to explore further.

Best internal communication tools at a glance

• Keeping – The Best Simple Help Desk for Gmail Users
• Slack – The Best Real-Time Communication Platform for Teams
• Notion – The Best All-in-One Workspace for Knowledge Management
• Asana – The Best Task Management Solution for Cross-Team Collaboration
• Google Groups – The Best Basic Email-Based Team Communication Tool
• Canva – The Best Design Platform for Internal Communications Content
• ClickUp – The Best Customizable Project Management System
• Typeform – The Best Interactive Survey Tool for Employee Feedback

Also mentioned: Our research also uncovered other valuable tools recommended by internal communications professionals on Reddit:

Simpplr, Guru, PeopleOne, Workshop, YAMM, Cerkl Broadcast, Firstup, GetResponse, Email Meter, Slido, Veed.io, Nectar, Kelio, Make, Autocrat, and NotebookLM. 

We describe these tools in more detail in our Honorable Mentions section.

What is internal communications?

Internal communications is a systematic approach to the exchange of information within an organization. When implemented effectively, not only does it help employees stay informed, engaged, and aligned with key business objectives – but it also greatly impacts employee satisfaction and overall company success.

Benefits of internal communication

Internal communications helps growing businesses in a number of ways, including:

• Making information sharing easier
• Increasing employee alignment
• Creating a clear company culture
• Facilitating change management and implementation during periods of transition
• Improving internal feedback collection

Improved internal communication tends to result in an overall increase in cohesiveness within the workplace.

Internal vs. employee communications

Internal communications covers all the various ways information flows within a company, from team-wide announcements and meetings to strategy sharing and updates between teams and departments.

Employee communications focuses especially on information sharing that directly impacts employees, such as HR-related policies, team building, work-life balance programs and employee recognition.

In this article, we’ll be discussing both internal and employee communication tools.

Who needs internal communications tools?

Internal communication tools are used by organizations looking to improve information flow in any part of the business.

They’re particularly suited for:

• ✅ Distributed, hybrid and remote teams
• ✅ Fast-growing startups
• ✅ Organizations undergoing transition periods
• ✅ Companies with frontline or deskless workers
• ✅ Companies with multiple locations
• ✅ Hybrid and remote teams requiring virtual connection
• ✅ Any other teams looking to maintain culture and alignment

8 best internal communication tools

#1. Keeping – The best simple help desk for Gmail users

Keeping (disclaimer: this is my tool) gives your team robust internal collaboration features built right on top of Gmail.

We originally built Keeping to help make it easier for teams to manage external communication (i.e., customer support), but we soon added features that made internal team communication easier as well. Great customer support requires seamless communication both internally and externally.

Our Private Notes feature in particular has helped countless customer support teams improve their internal communications. By allowing team members to add context directly to an email within Gmail, it alleviates the need for messy forward chains or separate email threads. Simply tag colleagues with @mentions, and all related communication stays in one place. The entire case history remains searchable, so new team members have everything they need to reference and stay autonomous.

Shared Drafts also allows teams to collaborate in real time to write replies and draft communications. Multiple team members can edit and add feedback before sending. This helps streamline support processes right inside Gmail, removing the need to email drafts back and forth.

Keeping’s Sharing Link feature allows team members to easily generate secure, read-only links to priority email threads and share them with teammates. Instead of copy/pasting or forwarding the entire conversation history, this eliminates unnecessary processes and allows new teammates to be looped into critical communications from the get go.

All it takes is the installation of a simple Chrome or Safari extension to add all of these internal communications features and more right on top of Gmail. No workflow disruptions, no need for yet another tool and login.

Best for: Teams using Gmail for customer support 

Type: Help desk solution for Google Workspace 

Free trial: 14 days Keeping Pricing: Starts at $18/month per user (monthly billing) or $15/month per user (annual billing)

Keeping pricing: Starts at $18/month per user (monthly billing) or $15/month per user (annual billing)

#2. Slack – The best real-time communication platform for teams

Slack is the go-to real-time communication platform for organizations of all sizes. Internal communications professionals report that it helps them maintain company culture and make everyone on the team feel more connected.

With Slack, you organize team communications into channels, ensuring updates only reach relevant team members. Founders and managers can send company-wide announcements, departments can share updates, and any individual in the organization can directly message anyone else.

Successful setup involves the creation of clear systems and a thoughtful approach to channel architecture.

For instance, it’s recommended that teams set guidelines for urgent vs non-urgent communication, response time expectations, message formatting, thread usage, and announcements. The more intentional you are with setup and instructions, the less likely the tool is to cause distraction or notification fatigue.

Best for: Teams needing real-time collaboration across departments 

Type: Real-time communication platform 

Free trial: Unlimited free plan with limitations

Slack pricing: Starts at $7.25/month per user (annual billing) or $8.75/month per user (monthly billing)

#3. Notion – The best all-in-one workspace for knowledge management

Notion is an all-in-one flexible solution that has transformed the way organizations share internal knowledge and documentation.

Traditional intranets and wikis are static and difficult to update as company information evolves. Notion is completely flexible, allowing teams to create living documents and interconnected systems of company information.

It can act as the go-to internal communications hub for companies, with notes, project management features, collaborative documents, databases, and knowledge repositories all in one place.

The most effective teams I’ve seen utilizing Notion use it as a single source of truth where all company communications and documents are amalgamated and organized to create a universal ecosystem of company knowledge. From onboarding guides and team directories to internal policies, process documentation, and company announcements, everything can be built in Notion.

Like with all internal communication tools, the key to a successful Notion implementation is clear processes and guidelines to keep things consistent across the organization. Clear naming conventions, templates and permission structures go a long way.

Best for: Teams seeking to centralize knowledge and documentation 

Type: All-in-one workspace for notes, docs, and projects 

Free trial: Unlimited free plan with limitations

Notion pricing: Starts at $10/month per user (annual billing) or $12/month per user (monthly billing)

#4. Asana – The best task management solution for cross-team collaboration

Asana is one of the leading task and project management solutions for organizations around the world.

It helps streamline complex internal communications by making workflows visible, adding accountability and a sense of connectedness across departments.

Teams use Asana for task tracking, editorial calendar management, campaign planning, event coordination, onboarding processes, cross-departmental initiatives, and request intake processes.

For instance, teams can create standardized processes for department submissions to ensure all necessary information is collected up front.

What makes Asana stand out most perhaps is its ability to give insights into dependencies between tasks in complex workflows. It allows teams to get a visual overview of where delays and bottlenecks are occurring.

Best for: Teams requiring structured project and task management 

Type: Workflow and project management platform 

Free trial: Basic free plan with limitations

Asana pricing: Starts at $10.99/month per user (annual billing) or $12.99/month per user (monthly billing)

#5. Google Groups – The best basic email-based team communication tool

Google Groups is the world’s most commonly used internal communications solution for organizations that use Google Workspace. For that reason alone, it deserves a place on our list.

Using Google Groups, teams can implement essential functionality across the organization such as shared inboxes and discussion forums without the need for new complex tools.

The most effective teams take a strategic approach to Google Groups setup. Best practices include creating separate groups for team announcements, departments, and specific topics or projects. Advanced users can implement nested groups and centralized distribution lists to create sophisticated information flows.

Google Workspace teams often start with Google Groups for basic team communication and customer support, then upgrade to more specialized tools like Keeping for more collaboration features like shared notes and collision detection as needs evolve.

Best for: Teams needing simple email-based communication 

Type: Email list and discussion forum solution 

Free trial: Free with Google Workspace subscription

Google Groups pricing: Included with Google Workspace (starts at $6/month per user)

#6. Canva – The best design platform for internal communications content

Canva has made graphic design processes easier for organizations everywhere. Even non-designers can log in, get a feel for the interface, access hundreds of pre-made templates, and drag-and-drop their way to professional-looking designs.

Teams use Canva for both internal and external communications.

You can create a unique template, then reuse it for company announcements, newsletters, social media posts and literally anything else you can think of.

Canva can even be used for internal presentations, videos and training materials for all types of company communications.

75% of employees prefer visual aids for work-related communications. By taking a more visual approach to internal communications, teams can expect to see engagement rates increase.

Best for: Teams creating visual internal communications 

Type: Design platform for non-designers 

Free trial: Generous free plan with limitations

Canva pricing: Starts at $14.99/month per user (monthly billing) or $119.99/year per user (annual billing)

#7. ClickUp – The best customizable project management system

ClickUp is a popular tool that advertises itself as an “everything platform” that can do literally anything your team needs it to do. Think of it as a project management platform that can be customized to do so much more, including help streamline your internal communications processes.

Since it combines document collaboration and task management all in one, ClickUp can simplify workflows and eliminate the need for other tools.

The most effective teams I’ve seen use ClickUp to build dedicated workspaces that mirror their operational structure. From there, they create custom status workflows that track content through each stage of their processes, build real-time dashboards, and automate routine tasks.

The built-in commenting system then enables effective communication right where the work happens.

Best for: Teams wanting customizable project management 

Type: All-in-one productivity platform 

Free trial: Forever free plan with limitations

ClickUp pricing: Starts at $7/month per user (annual billing) or $10/month per user (monthly billing)

#8. Typeform – The best interactive survey tool for employee feedback

Typeform is a survey builder that’s unlike traditional survey platform. It provides a more conversational experience that feels personal and much more engaging.

When designing surveys, you can use the branching logic to ensure each respondee is fed questions that are highly relevant and tie in to their previous responses.

Internal communications teams use Typeform for various employee touchpoints, including engagement surveys, anonymous feedback channels, internal event registrations, onboarding feedback, exit interviews, pulse checks throughout the employee lifecycle, and so much more.

Forward-thinking teams even tie in visualization tools and dashboards with Typeform to create real-time feedback systems. This allow leadership to spot emerging trends and sentiment shifts as they happen.

By implementing continuous feedback into decision making, organizations can adapt their internal communications approach based on actual employee input to create more relevant messaging.

Best for: Teams collecting structured employee feedback 

Type: Interactive form and survey platform 

Free trial: Basic free plan with limitations

Typeform pricing: Starts at $25/month (annual billing) or $29/month (monthly billing)

Honorable Mentions

A few additional tools warranted a mention in this article. While they didn’t make the top recommendations, each deserved a shoutout for their standout features, dedicated following, or repeated mentions across Reddit.

Other tools mentioned:

• Simpplr: Modern intranet and employee experience platform
• Guru: A “single source of truth” knowledge management platform popular amongst tech companies
• PeopleOne: SharePoint-based intranet solution that leverages Microsoft 365
• Workshop: Dedicated internal email platform for branded employee newsletters
• YAMM (Yet Another Mail Merge): Google Sheets add-on that allows teams to send personalized email communications
• Cerkl Broadcast: Personalized news feeds and content targeting for internal communications
• Firstup: Enterprise-grade intelligent platform that delivers personalized communications and reporting
• GetResponse: Automated email platform that can be adapted for internal communications
• Email Meter: Email analytics tool for teams that use Gmail and Microsoft 365
• Slido: Interactive polling and Q&A platform for meetings and company events
• Veed.io: Professional online video editing platform that can be used for internal videos
• Nectar: Employee recognition platform incorporating peer recognition and rewards
• Kelio: Employee time management system for scheduling, absence tracking, and workforce management
• Make: Workflow automation platform for connecting apps and automating processes
• Autocrat: Google Sheets add-on that automates document creation and distribution
• NotebookLM: AI-powered research assistant from Google (now part of Gemini)

When to invest in internal communication tools

Look for these early warning signs that signal your team may be in need of employee communication software solutions.

Essential layers of effective internal communication tools

When considering which internal communication solutions to implement in your organization, it’s important to view the overall picture.

Instead of considering a standalone solution, it can be simpler to view these tools as a layered ecosystem.

The layers of effective internal communication tools include:

📢 Layer 1: Broadcast

Purpose: Company-wide announcements, updates, and critical information sharing

Sample solutions: Internal newsletters, company intranet, announcement channels, virtual meetings

💬 Layer 2: Conversation

Purpose: Day-to-day team discussions, huddles and other collaboration

Sample solutions: Messaging platforms, work management apps, forums, comment threads

📝 Layer 3: Documentation

Purpose: Preserving knowledge, systems, processes and decisions for future reference

Sample solutions: Knowledge bases, shared drives, searchable archives, project management tools

📈 Layer 4: Feedback

Purpose: Gathering input and insights within the organization to measure impact

Sample solutions: Surveys, polls, analytics platforms

🔄 Layer 5: Integration

Purpose: Connecting various tools and software solutions into a cohesive system

Sample solutions: API connections, automations, AI agents, unified interfaces, cross-platform notifications

Each layer serves a different need in internal communications, and the best approach incorporates all five.

How to choose the right internal communication mix

Finding the right mix of internal communication tools begins with pinpointing the primary challenge and deficiencies within your organization.

With a clear diagnosis of issues, finding appropriate solutions becomes easier.

Step 1: Identify primary challenges

For example:

• Information loss: Knowledge is siloed, scattered lost or forgotten
• Slow decision-making: Approval and feedback processes create business bottlenecks
• Team disengagement: Team members feel disconnected or uninformed

Step 2: Shortlist internal communications tools accordingly

Begin to narrow down potential software solutions.

For instance:

• Information loss → Knowledge management tools
• Slow decision-making → Collaboration and project management tools
• Team disengagement → Employee engagement tools

Step 3: Create your custom mix of tools

Map out your potential tools while keeping in mind the layers of internal communications. Clear planning and processes make implementation much easier.

Combine software solutions that address the organization’s primary challenges while accommodating your team’s communication style.

Note that it’s typically best to introduce one solution at a time to avoid employee overwhelm. The most successful internal communication strategy is about the quality of systems and tools versus quantity.

Frequently asked questions about tools for internal communication

Choosing the right internal communications tools for your team

Analyzing dozens of Reddit threads discussing internal and employee communications tools made one thing clear: the best solutions are the most elegant.

Tools should naturally integrate with your existing workflows, simplifying processes instead of creating complicated new ones.

Hopefully this guide has helped you cut through the noise and get some clarity. Here’s to creating an internal communication structure that your team will actually use and value.

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Featured references from Reddit

Linked below are some of the most insightful Reddit discussions that informed the recommendations in this article.

Recent discussions

• What are your MUST have platforms for Internal Comms
• Looking for a WorkPlace alternative
• Tool for internal newsletters

Community favorites

• What internal communication tools do you use at your organization?
• Internal vs employee comms
• Internal Communication Platforms
• Creating an Interesting HR Newsletter
• Need help fixing quarterly newsletters

Resource collections

• Internal comms resources