27 Hilarious Customer Service Jokes

Working in a customer service job can be both interesting and challenging, but there are certain situations that can arise that have us clutching our sides with laughter. There’s plenty of room for misunderstandings and comical situations that you will only appreciate if you’ve been working with members of the public. 

Although these jokes are fictional, many of them will remind you of situations you can relate to as a customer service representative. Remember, the customer is always right and you can’t point out when they are being ridiculous. At other times, it will be the company you work for that has absurd customer-facing policies. 

Whether these jokes make you laugh or make you want to cry, you’ll be sure to find something to appreciate in this list of customer service jokes. They’re perfect for when you might be reaching the end of your tether in customer service, and need a joke to help you keep everything in perspective.  

Top 28 hilarious customer service jokes

1. Amazon customer service

I ordered a deck of cards from Amazon and two weeks later it hasn’t arrived.

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Customer service told me they’re dealing with it.

2. Reddit customer service

Why is the customer service at the Reddit Restaurant so terrible?

Because all of the servers are busy.

3. A man is having issues with his wifi

As any self-loathing individual would do, he calls up his service provider who tells him that they’ll have someone look at the router at 10am the next day.

“Odd, this seems like good customer service” he thought to himself. The next morning he wakes up, grabs a cup of coffee and waits, 10am leads onto 11 and he is getting frustrated, finally he gets a call from an agent who apologizes for the delay to which the man angrily replies. “Well when are you going to get here to fix the issue?”

The agent responds “You misunderstand, you’re the person who is having a look at the router.”

Absolutely flabbergasted, the man exclaims “What?! Why on earth would I do that?” To which the agent replies “that’s just how we operate here, sir, there is no need to get agitated,” and he starts explaining the steps for solving the issue to the man.

After 4 tiring hours the man finally fixed the issue and tiredly says to the agent: “There, it’s done, finally,” and he goes to slump against the wall, defeated. The agent chimes up in his creepily cheerful customer service voice: “Wonderful news, sir, that’ll be $80, you’ll receive the bill shortly, thank you again for choosing us to be your internet service provider.”

The man is outraged at this and begins laying into the agent about how it was completely unprofessional that he should have to fix his own wifi when they could have had a technician come and resolve it in less than half the time, let alone pay for the privilege of doing so, the man finally tires and simply asks “Why did I have to fix it?”

The agent smugly replies, “The intent is to give our users a sense of pride and accomplishment.”

4. Call customer service

How do you stop a rhinoceros from charging?

Call customer service to dispute the purchase.

5. Too many bees

I bought a dozen bees for a beehive, but when my order arrived, there were thirteen bees in the box. I called customer service and told them they gave me one bee too many.

The woman on the phone answered:

“Oh, that’s just a freebie.”

6. A woman calls customer service…

“Hi, I bought a maternity dress through your site and I want to cancel the order.” she says.

The service rep says, “Sure, I can do that for you.. but I’d also like to get your feedback; may I ask why?”

“Yeah,” says the customer. “My delivery was faster than yours was.”

7. A Twitter exchange between an angry customer and an apologetic Domino’s Pizza:

Customer: “Yoooo I ordered a pizza and it came with no toppings on it or anything, it’s just bread.”

Domino’s: “We’re sorry to hear about this!”

Customer (minutes later): “Never mind, I opened the pizza upside down.”

8. Half a sandwich

“The food at the sandwich shop I frequent is good, but any deviation from the norm throws the staff. I once told a clerk that I wanted only half a sandwich. His reply: “What am I going to do with the other half?” A week later, when I told another clerk the same thing, she responded, “Do you want the top or the bottom?””

9. Computer problems

After being on the phone forever with a customer who had been having difficulties with a computer program, a support technician at my mother’s company turned in his report: “The problem resides between the keyboard and the chair.”

10. Tell the truth

At the clothing store where I work, I make it a point of pride to give customers my unvarnished opinion. One day, when a man emerged from the fitting room, I took one look at him and shook my head. “No, no,” I said. “Those jeans look terrible on you. I’ll go get you another pair.” As I walked away, I heard him mumble, “I was trying on the shirt.”

11. Unexpected requests

A man is in a mall and sees a clothes store. He sees a magnificent, brand new jacket in the shop window and decides he shall try it on and buy it. So he walks into the shop and asks an employee: “Excuse me sir.” “How can I help you?” the employee replies. “Could I by any chance try on that jacket in your shop window?” The employee looks at him and says “No you shall not – you are to try it on in the changing rooms like everybody else!”

12. Please hold

I called my local utility for help with a minor malfunction in my outdoor gas grill. Their automated phone system put me on hold for over 20 minutes.

As I waited, I was grateful my problem wasn’t worse — especially when I heard a pre-recorded message repeatedly advise, “If you smell gas, stay on the line.

13. Broken printer

A woman called the help desk for a problem with her printer. The support guy asked her if she was “running it under Windows.” The woman said, “No, my desk is next to the door. But hey, that’s a good point. The man sitting next to me is under a window, and he is working fine.”

14. Difficult customer

A customer walked into our store looking for Christmas lights. I showed her our top brand, but — wanting to make sure each bulb worked — she asked me to take them out of the box and plug them in. I did, and each one lit up. “Great,” she said. I carefully placed the string of lights back in the box. But as I handed them to her, she looked alarmed. “I don’t want this box,” she said abruptly. “It’s been opened.”

15. Travel plans

I couldn’t decide whether to go to Salt Lake City or Denver for vacation, so I called the airlines to get prices. “Airfare to Denver is $300,” the cheery salesperson replied. “And what about Salt Lake City?” “We have a really great rate to Salt Lake — $99,” she said “But there is a stopover.” “Where?” “In Denver,” she said.

16. Staying in touch

Sandi: “I’m writing my first e-mail.”

Tech support: “OK, and what seems to be the problem?”

Sandi: “Well, I have the letter ‘a’ in the address, but how do I get the circle around it?”

17. Tech support

Caller: “Hello, is this Tech Support?”

Tech: “Yes it is, how may I help you?”

Caller: “The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?”

Tech: “I’m sorry, but did you say cup holder?”

Caller: “Yes, it’s attached to the front of my PC.”

18. Barcodes

Scanned a customer in the eyes with a barcode reader for being rude to me…. …should have seen the look on his face, it was priceless. 

19. Misunderstanding

I’m not trying to say that the customer service in my bank is bad…

But when I went in the other day, and asked the clerk to check my balance… She leaned over and pushed me.

20. Cookies

Amazon is launching their full online supermarket service in London today. 

All customers will be forced to accept cookies. 

21. New Year’s resolution

I bought a treadmill as part of my New Year’s resolution to get in shape.

I’ve been using it for months and still don’t feel like I’m getting anywhere.

UPDATE: tried to return it but customer service is giving me the runaround.

22. Insensitive

I was a little taken aback when I got my receipt from the funeral parlor. On the bottom of the receipt, after the bill, it read, “Thank you. Please come again.”

23. A little confusion

A help desk guy speaking to a lady user…

Help desk: “Double click on “My Computer”.”

Lady: “I can’t see your computer…”

Help desk: “No… click on “My Computer” on your computer.”

Lady: “How the hell can I click on your computer from my computer?!”

Help desk: “There is an icon labeled “My Computer” on your computer… double click on it…”

Lady: “What the hell is your computer doing on my computer?”

24. Trying to get served

Customer to waiter: “This is the third time I’m asking you, do you serve pigs in here?!”

Waiter: “Sir, please sit down, this is the 100th time I’m telling you, we serve everyone here.”

25. Bad customer service

A passenger piled his luggage on the scale at an airline counter in New York and said to the ticket agent:

“I’m flying to Los Angeles. I want the large bag sent to Denver and the two small ones to Cincinnati.”

“I’m sorry sir, but we can’t do that,” said the ticket agent.

“That’s good to hear because that’s where they ended up the last time I flew this route.”

26. McDonald’s

Employee: “Hi, welcome to McDonald’s. What can I get you today?”

Little Johnny: “Can I get some McWater, A McNumber10, and a McCoke.”

Employee: “Sir, you know you don’t have to put Mc in front of everything you order.”

Little Johnny: “Ok, I just really like Donald’s.”

Employee: “Sir, it’s McDonald’s.”

Little Johnny: “Ma’am you don’t have to put Mc in front of everything.”

27. James Bond

James Bond is laid off and at the job center, there are only two jobs available, one in a call center and the other in a fabric coloring plant.

“Huh,” said Bond, “You expect me to talk?”

“No, Mr Bond,” replied the interviewer, “I expect you to dye.”

Wrapping up

Even though working in customer service can be stressful at times, it helps to laugh at many of the funny situations you might find yourself in. If you haven’t had enough of customer service humor, don’t hesitate to check out these customer service memes which are sure to have you giggling. 

Sometimes, the truth is stranger than fiction and if you work in customer service you’ll no doubt have experience of some comical interactions with customers. From customers making unreasonable demands to inept employees, there’s no shortage of scenarios that show the funny side of customer service life. 

And even if you don’t laugh, at least you can rest assured that there are many other customer service professionals out there who can relate to your experiences. Let’s face it – we’ve all known customers who just don’t get it and are impossible to deal with. Or we’ve also encountered a customer service rep who is less than helpful.