Evenly distribute your team's workload with Round Robin ticket assignment. Learn More
Automate with workflows
Use simple if/then logic to automatically assign tickets, prioritize important customers, or ignore spam and promotional emails.
By Department
Support diagnosing hardware and software and solving technical problems.
Focuses on employee and leadership management including legal and structural aspects.
Featured Blog
How to Effectively Manage Group Email in Gmail [Step-by-Step]
Gmail Rules: A Complete Guide For a Clean Inbox in 2025
Your Ultimate Guide to Google Groups Email in 2025
How to Use Multiple Gmail Inboxes – A Guide
27 Hilarious Customer Service Jokes
Sorry for the Late Response: How to Apologize in Email
The Golden Rules of Communication with Customers
The Email Autoresponder Guide
Customer Engagement Strategy Guide
Customer Support Outsourcing – How to Get Started
What Makes a Good Automated Response Email?
How to Use AI in Customer Service
How to Improve Customer Experience
15 Examples of Empathy Statements for Customer Service
