Automate with workflows
Use simple if/then logic to automatically assign tickets, prioritize important customers, or ignore spam and promotional emails.
By Department
Support diagnosing hardware and software and solving technical problems.
Focuses on employee and leadership management including legal and structural aspects.
Featured Blog
Google Groups vs. Collaborative Inbox: The Definitive Guide
17 Small Business Organization Tools For Overwhelmed Owners (According to Reddit)
How to Set Up an Internal Helpdesk
Excellent Customer Service 101: How to Make Your Customers Happy in 2023
7 Essential Customer Service Skills (And How To Master Them)
Advanced Reports in Early Access
Key Features of An Effective Google Apps Ticketing System
10 Customer Service Mistakes
Team Inbox in Gmail – Our Best Practices
We’ve Joined the TinySeed Accelerator
