Automate with workflows
Use simple if/then logic to automatically assign tickets, prioritize important customers, or ignore spam and promotional emails.
By Department
Support diagnosing hardware and software and solving technical problems.
Focuses on employee and leadership management including legal and structural aspects.
Featured Blog
40 Customer Service Tools You’ve Never Heard Of (But Should Be Using in Your Business)
8 Best Internal Communication Tools According to Reddit (2025 Guide)
How to Set Up an Internal Helpdesk
Excellent Customer Service 101: How to Make Your Customers Happy in 2023
7 Essential Customer Service Skills (And How To Master Them)
Advanced Reports in Early Access
Key Features of An Effective Google Apps Ticketing System
10 Customer Service Mistakes
Team Inbox in Gmail – Our Best Practices
We’ve Joined the TinySeed Accelerator
