The simple & streamlined help desk for Gmail
Managing customer inquiries through multiple tabs and platforms is too time-consuming. Save time and sanity by responding to customers directly from your Gmail account with Keeping.
Rated 4.4 /5 on G2
No Credit Card Required
Keeping is trusted by over 2,000+ customers across the world
Collaborate in Gmail
Adding customer support to your operation no longer means opening an extra browser tab. Manage your shared inbox from inside your own Gmail account. No extra tabs or apps!
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Collaborate with shared notes
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Stop duplicate work with collision detection
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Assign, prioritize, and track emails
Simple & Streamlined
Our instant setup and Gmail integration are designed for the busiest teams. There’s no complex software to configure. You’re up and running and supporting customers in minutes.
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Get started in minutes
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One home for multiple mailboxes
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Save time with shared templates
Best-in-Class Analytics
Advanced reporting gives you the data you need to know how your team responds to customers. Track first response time, resolution time, busiest times, and much more.
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Reports by agent, tag, and mailbox
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Understand how your team can improve
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Visualize the data over time
Automate Everything
Focus on what’s essential and let workflows handle repetitive tasks. Automatically assign tickets, set priority and tags, or change the status based on the content of your email.
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Improve team efficiency
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Respond to customers faster
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Nothing slips through the cracks
Keeping connects with your essential tools
Keeping integrates directly with HubSpot and Shopify. Connect with Slack, Google Sheets, or hundreds of other apps via Zapier.
Simplify email support with Keeping
Keeping is the fastest, simplest way to share an inbox with your team.
Keeping lets everyone in your team receive, respond to and assign support emails directly from within their own Gmail inbox.
Delightfully simple email ticketing software. You don’t need all the clutter & confusion of a tool like Zendesk to organize your email.
Are you using a Google Group for a shared inbox? Simply add Keeping to your Group to give it new superpowers.
Add a Help Desk to any Gmail or Google Workspace account. Turn regular email in to tickets that you can track, assign, and prioritize with your team.
Manage multiple inboxes from your personal or work Gmail account. Log into a single account and see all your shared mailboxes in one place.
Create a library of shared templates making it easy to reply to common questions. Insert a templated answer into a response with a single click.
Join the thousands of users that are sharing inboxes with Keeping!
Every day, 2,000+ customers trust Keeping to sync and share their mailboxes. Setup takes minutes, and there's no credit card to get started.
Our customers love us for a reason
Don’t just take our word for it, see what our customers are saying about us.
Rated 4.4 /5 on G2
“Our HR department uses Keeping, and it works amazingly well for us to keep organized. It's a simple but robust ticketing system. ”
“I like that we can use it right inside our Gmail. I also like that we can assign and prioritize incoming requests.”
“Keeping makes it simple to stay on top of our work orders, and I love that it is integrated with Gmail.”
"Tried them all - Keeping is perfect for our startup. Exactly the features we needed, like Gmail integration and collision detection."
“Keeping helps our customer service team stay on top of inquiries & recognize when an issue has been handled.”
“It's a great tool to track and share support emails with other colleagues. I love how Keeping email has its own inbox inside Gmail.”
“Keeping seamlessly integrates with Gmail, so we don't have to work with another tool. It allows everyone to see responses from the team.”
“Seeing our shared mailbox right in GSuite, the automatic setup, and the ability to keep track of issues are my favorite features.”
“At our university, Keeping gives us control over the responses of all our agents, as well as ensuring that all emails are being responded to."